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Customer Service Executive - Hiring UAE National
Responsibilities
- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Provide accurate information about products and services
- Maintain records of customer interactions in the system
- Follow up with customers to ensure issue resolution
- Escalate complex issues to the relevant teams
- Ensure high levels of customer satisfaction
- 0-2 years of experience (freshers welcome)
- Good communication skills (verbal and written)
- Basic computer knowledge (MS Office, CRM tools is a plus)
- Problem-solving and multitasking ability
- Positive attitude and customer-first mindset
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