Customer Service Executive - Outbound Calling

Be part of the team behind world-class business events in Dubai and beyond!

Expotrade Global is seeking a motivated and confident Customer Service Executive to join our fast-paced events team. This is an exciting opportunity to be part of a company that delivers high-quality industry events and conferences across Dubai, Australia and beyond.

You’ll be responsible for contacting professionals across a wide range of industries and offering complimentary delegate tickets to attend our exclusive conferences.

Key Responsibilities:

• Engage with potential delegates via outbound calls
• Promote upcoming events and offer complimentary delegate passes
• Qualify contacts based on event relevance and professional profile
• Accurately maintain call records and update CRM systems
• Represent Expotrade Global professionally and enthusiastically at onsite events

What We're Looking For:

• Excellent phone manner and communication skills
• Energetic, confident, and target-driven
• Comfortable speaking with senior-level professionals
• Previous experience in telesales, lead generation, or events (preferred but not essential)
• Strong organisational and time management skills

What We Offer:

• Competitive base salary of AED 3,500 – AED 4,000 and performance bonuses
• Gratuity
• Medical Insurance
• Company residence visa
• 4 weeks paid annual leave
• 8.00am – 5.00pm (Saturday and Sunday off)
• Annual return ticket to home country
• Closed over Christmas & New Year
• Full training and ongoing support
• Opportunities for career growth and advancement
• Friendly, fast-paced, and supportive team environment

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• outbound calling: 1 year (Preferred)
• customer service: 1 year (Preferred)