Customer Service Executive (Remote)

Job Opportunity

Customer Service Executive (Remote)

Location

Remote (India-based candidates preferred)

Salary

20,000 - 25,000 / month

Job Type

Full-time

Shifts

12-hour rotational (Day & Night)

Training

15 days (Paid)

Freshers can also apply!

Job Overview

We're hiring a Customer Service Executive to join a fast-growing online gaming company. If you're enthusiastic, reliable, and passionate about delivering top-tier support - and you're comfortable working remotely in a structured environment - we'd love to hear from you!

Key Responsibilities

• Handle customer queries via chat and phone (inbound & outbound)
• Assist players with account, deposit, withdrawal, and gameplay-related issues
• Adhere to SOPs and company protocols
• Maintain accurate records and update internal systems
• Use Excel for data tracking and basic reporting
• Deliver timely, professional, and empathetic customer service

Requirements

• Previous customer support experience (gaming experience is a bonus)
• Fluent in English and Hindi (regional languages are a plus)
• Comfortable using Excel (basic formulas and data entry)
• Willingness to work 12-hour rotational shifts, including nights and weekends
• Strong self-discipline and time management
• Own laptop and desktop

Additional Details

• 100% Remote Role
• Immediate joiners preferred