Qureos

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Confidential

Customer Service Executive (Remote)

Not specified

Full time
Remote

Customer Service Executive (Remote)

 

📍 Location: Remote (India-based candidates preferred)
💰 Salary: ₹15,000 – ₹20,000/month and Incentives 

🗣️ Languages Required: Telugu, Kannada, and Hindi
🕒 Job Type: Full-time
🔄 Shifts: 12-hour rotational (Day & Night)
 

Freshers can also apply!

 

💼 Job Overview:

 

We’re hiring a Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we’d love to hear from you!

 

🎯 Key Responsibilities:

 

  • Handle customer queries via chat and phone (inbound & outbound)
  • Assist players with account, deposit, withdrawal, and gameplay-related issues
  • Adhere to SOPs and company protocols
  • Maintain accurate records and update internal systems
  • Use Excel for data tracking and basic reporting
  • Deliver timely, professional, and empathetic customer service

 

Requirements:

 

  • Previous customer support experience (gaming experience is a bonus)
  • Fluent in Telugu, Kannada & Hindi.
  • Comfortable using Excel (basic formulas and data entry)
  • Willingness to work 12-hour rotational shifts, including nights and weekends
  • Strong self-discipline and time management
  • Own laptop and desktop
  • 100% Remote Role
  • Immediate joiners preferred

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