Customer Service- Import

Customer Service – Import  Handling shipments Air / Sea (LCL, FCL, AIR)  Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.  Preparing CAN copies and sending Cnee with arrival Details  Resolving the issues & query of customers regarding daily routing orders.  Execute order request – calls / email  Email suppliers, carrier & customers with shipping updates  Track shipments and confirm receipt & arrivals of shipments.  Ensure customer experience by addressing customer concerns and resolving issues  Responsible for answering and routing phone calls, handling enquires  Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates. Qualifications  Experience Required: 2-5 Years  Sectors: Air / Sea  Background: Logistics Only  Male Female Preference: Any  Location: Fort, Mumbai.

Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Experience:

• Customer support- import: 1 year (Required)
• Logistics: 1 year (Required)

Language:

• English (Required)

Work Location: In person