Customer Service International Voice Team Member-BPS

EducationMandatory: H Sc. & Graduate in any disciplineDesirable: Travel / Hospitality Industry ExperienceMin 1 year prior work experience in a Domestic or International process Inbound Should have prior experience of taking callsExcellent call management skillsHandle irate customersOutboundShould ensure that the daily targets assigned are completed on timeExcellent real writing/verbal skillsEnsure adherence to daily activities assignedSalesShould have prior experience of working in a Sales processShould be keen on meeting daily targetsShould be self-motivatedLanguage English Level is B1 and ArabicSoft Skills: Excellent communication skills to handle interactionsBe Fluent in speechCreate a WOW exp. for the customer (c-Sat)Good typing speed Meet deliver expectations as per defined KRA