Customer Service Officer

Job Title:Customer Service Executive – Recruitment Agency

Location:Abu Dhabi

Job Type:Full-Time

Job Description

We are hiring a Customer Service Executive for a well-established recruitment agency in the UAE. The ideal candidate will have prior experience in customer service within the UAE market and strong communication skills to handle clients and candidates professionally.

Key Responsibilities

Handle customer and client inquiries professionally via phone, email, and WhatsApp

Coordinate with candidates and internal recruitment teams

Provide accurate information about recruitment services

Maintain records, follow up on requests, and ensure high customer satisfaction

Support daily administrative and customer service operations

Requirements

Minimum 2 years of customer service experience in the UAE

Experience In Recruitment Or HR Agencies Is Highly Preferred

Excellent English communication skills (spoken & written)

Strong interpersonal and organizational skills

Ability to work in a fast-paced environment