Customer Service Officer – Government Services (Tasheel) - UAE Nationals Only

Customer Emirati Service Officer – Government Services (Tasheel)
Location: Dubai, UAE
Job Type: Full-Time

About the Role:

We are seeking a dedicated Emirati Customer Service Officer to work at the Tasheel front desk in Dubai. This role involves assisting customers directly, processing government and labor-related applications, and ensuring a smooth and professional experience for all visitors.

Key Responsibilities:

• Serve as the first point of contact for customers at the Tasheel counter.
• Process Emirates ID, visa, and other government-related applications accurately.
• Verify documents and ensure completeness according to MOHRE and company procedures.
• Provide timely and professional assistance to customers in Arabic and English.
• Maintain records and reports related to daily counter operations.
• Uphold a polite, professional, and welcoming demeanor at all times.

Requirements:

• Must be Emirati (UAE National) with Family Book
• 1–3 years’ experience in government service centers or customer-facing roles preferred
• Fluent in Arabic and English (spoken and written)
• Strong customer service skills, professionalism, and punctuality
• Attention to detail and ability to work efficiently in a fast-paced environment

Why Apply:

• Work in a professional, supportive environment at a government service front desk.
• Gain experience in government services and labor-related processes.
• Opportunity to develop your career within a leading UAE-based organization.
• Be part of a team that values efficiency, accuracy, and professionalism.

Job Types: Full-time, Permanent

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

• Are you a UAE National (Emirati)?
• Do you hold a valid Family Book?

Location:

• Dubai (Required)