Customer Service & Process Innovation Lead (MEA)

A leading food delivery company is seeking a Customer Service Manager of Business Process Innovation in Dubai, UAE. This role involves designing seamless service journeys for users, merchants, and riders while optimizing customer service processes. Ideal candidates will have insights into the takeaway industry, strong data analysis abilities, and experience in the Middle Eastern market, along with proficiency in Urdu and English. Join this fast-growing company that leverages technology to transform food delivery.