Customer Service Rep-Book Distributor

Customer Service Representative – International Book Distributor

Are you a detail-oriented, professional, and proactive communicator? Join our International book distribution company in Dulles, VA as a Customer Service Representative. In this role, you’ll help ensure smooth order processing and maintain strong relationships with clients and customers.

What You’ll Do

• Process purchase orders received via email, phone, or fax
• Provide timely and professional communication to internal and external customers
• Prepare accurate shipment instructions for the warehouse team
• Maintain and nurture existing customer relationships, while assisting with new client onboarding
• Perform other duties as assigned by the department manager

What We’re Looking For

• Previous office or customer service experience
• Proficient with Microsoft Office, especially Excel and Outlook
• Professional demeanor with excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong attention to detail, with the ability to prioritize and multitask

If you’re organized, customer-focused, and enjoy a fast-paced environment, we’d love to hear from you!

To Apply: Please submit your resume and contact information.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience:

• Office: 1 year (Required)

Work Location: In person