Job Description
Join our team as a Customer Service Representative at our Dellwood location! We're looking for friendly, customer-focused individuals to provide exceptional service at our busy store located at 10486 W Florissant Ave.
-
Greet customers warmly and assist them with their orders
-
Answer phone calls professionally and efficiently process orders
-
Prepare food items according to company standards
-
Handle cash transactions accurately and maintain a balanced register
-
Collaborate with team members to ensure smooth operations during busy periods
-
Maintain a clean and organized work environment
-
Assist with various cleaning tasks as needed
-
Provide helpful information about our products and promotions
-
Address customer concerns and resolve issues in a friendly, empathetic manner
-
Adapt to changing priorities and maintain a positive attitude during peak hours
Qualifications-
Excellent customer service skills with a friendly and professional demeanor
-
Strong verbal communication abilities for clear interactions with customers and team members
-
Basic math skills for accurate cash handling and order processing
-
Ability to follow directions and adhere to company policies and procedures
-
Physical capability to lift up to 25 lbs. and stand for extended periods
-
Flexibility to work weekends, holidays, and various shifts as needed
-
Multitasking abilities to handle multiple orders and tasks simultaneously
-
Attention to detail to ensure order accuracy and cleanliness standards
-
Team player mentality with a willingness to assist coworkers
-
Positive attitude and resilience in a fast-paced environment
-
High school diploma or equivalent preferred (not required)