Job Description
Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.
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Greet customers warmly and take food orders accurately, both in-person and over the phone
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Process payments and handle cash transactions efficiently
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Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
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Collaborate with kitchen staff to ensure order accuracy and timely delivery
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Maintain a clean and organized work area, adhering to food safety and hygiene standards
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Assist in preparing food items as needed during busy periods
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Handle multiple tasks simultaneously during peak hours
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Contribute to a positive team environment and support coworkers
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Participate in promotional activities and upselling initiatives
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Adapt to changing customer needs and company policies with flexibility
Qualifications-
Excellent communication and interpersonal skills
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Strong customer service orientation with a friendly and empathetic demeanor
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Ability to work efficiently in a fast-paced, high-energy environment
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Proven multitasking abilities and attention to detail
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Basic computer skills for operating point-of-sale systems
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Team player with a positive attitude and willingness to learn
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Problem-solving skills to address customer concerns effectively
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Flexibility to work various shifts, including evenings, weekends, and holidays
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Previous customer service experience preferred, but not required
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High school diploma or equivalent (preferred)
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Must be at least {AGE} years of age