Customer Service Representative

Job description:

Our growing personal injury law firm is looking for a dedicated and hard working individual to join our expanding medical bills and records team. This position requires daily attendance in our Tempe office. Must be able to work within a team environment and individually with little or no supervision. We are looking for an individual to assist us in answering phones, sending out faxes, and making phone calls for our medical records department.

Duties include but not limited to:

• Answer phone calls and direct them to the appropriate person or department
• Handle sensitive and confidential information with discretion
• Fill out forms and fax them to the appropriate providers
• Call medical providers to verify bills and records we have received

Requirements:

• Knowledge of office procedures and basic clerical tasks
• Strong organizational skills and attention to detail
• Proficient computer literacy, including knowledge of Microsoft Office Suite
• Ability to multitask and prioritize tasks effectively

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person