Customer Service Representative

· Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc

· Answering phone call and attending visitors.

· Customer Database Management

· ISO Documentation for CS and Marketing

· Data Management of back up in share folder· To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order.

· Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time.

· Control and monitor materials issued for customer trials and follow up actions.

· Logistics Coordination for Import and Local Purchase

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person