Customer Service Representative

Serious candidates for onsite job (not a remote job) with proficient listening and speaking skills for English are encouraged to apply

Company Description

Ovatic Solution is a premier multi-purpose software house dedicated to setting new standards in the IT world.

Role Description

This is a full-time on-site role for a Customer Service Representative (CSR) located in Islamabad. The CSR will handle lead generation and day-to-day tasks such as responding to customer inquiries, managing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The ideal candidate will be responsible for addressing customer concerns promptly and effectively.

Qualifications

• Proficiency in English listening and speaking, Customer Service, Customer Support, and Customer Experience
• Strong skills in Customer Satisfaction and handling Customer Service Representatives

Note:

• Job Timing: 5 PM to 2 AM (Night Shift)

Salary 30-40k + 10% Commission

Job Type: Full-time

Pay: Rs30,000.00 - Rs40,000.00 per month

Work Location: In person