Customer Service Representative

Customer service executive for SMS Cleaning Services

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualifications :

• 1-2 Years Customer Service Experience in UAE
• Fluent in English language and Negotiation / Sales Skills

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do You Have Freelance Visa Or Dependent Visa?

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Arabic (Preferred)