Customer Service Representative

• Welcome patients and visitors at the reception with a warm and professional approach.
• Assist patients with registration, appointment scheduling, and general inquiries.
• Provide information about the center’s services, procedures, and policies.
• Handle patient concerns and resolve issues courteously and efficiently.
• Maintain accurate patient records and ensure data confidentiality.
• Coordinate with medical and administrative staff to support smooth operations.
• Manage phone calls and other administrative tasks as needed.

Requirements:

• Language: Tagalog & English
• High school diploma or equivalent; healthcare or administrative background is a plus.
• Previous experience in customer service, preferably in a reception or healthcare environment.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Ability to multitask in a fast-paced environment.
• Basic computer skills (MS Office, scheduling systems).

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month