Customer Service Representative

Job Summary:
As a CSR, you'll be the first point of contact for our customers. You’ll provide friendly, helpful, and efficient assistance through phone, email, chat. Whether resolving issues, answering questions, or guiding users, you’ll play a key role in maintaining our reputation for excellent service.

Responsibilities:

• Handle customer inquiries via phone, email, and chat in a professional manner
• Resolve product problems by clarifying the customer's complaint and determining the best solution
• Document customer interactions and follow up to ensure full resolution
• Maintain a high level of product knowledge to provide accurate information

Requirements:

• Must have a Bachelor's Degree
• Previous experience in customer service or a related field plus.
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and work in a fast-paced environment

What We Offer:

• Competitive salary
• Performance bonuses
• A supportive, team-oriented work culture

Job Type: On-site

Location:63-Z Phase 3, DHA Lahore.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: Rs30,000.00 - Rs45,000.00 per month

Work Location: In person