Customer Service Representative

Tri-State Water, Power & Air is on a mission to better the lives of our clients and our employees. We present meaningful opportunities for residents to learn how we can enhance their quality of life within their homes. We pride ourselves on providing an environment where employees feel involved, fulfilled and are encouraged to crush their goals and grow their career within our company.

To join this team, you must have a passion for customer service. You will be working with our clients to provide education on the benefits of our services. We have a tremendous culture with a high level of success and uncapped earning potential. We need the right Agents to be a trusted advisor to those who are considering our services. While you will be rewarded based on your individual performance, we are looking for team players with confidence and a strong desire to work with others to ultimately achieve our goals.

What makes us special:

• Training is paid and will be led by one of the Top Customer Service Reps in the world who will provide all the basics you need to become an expert on our services.
• As you develop out of training, additional coaching and monitoring will be provided to ensure you succeed at a high level to reach your weekly and monthly goals.
• You’ll have the confidence of working with a company with a 30+ year history of being at the top of our field. We continue to grow and expand our territory.
• We work directly with the nation’s largest Home Improvement companies and providers to provide leads from customers interested in our products and services.
• We promote from within. Much of our leadership has been promoted from entry level positions. Show us what you’re made of and we’ll continue to provide opportunities for advancement.
• Base pay + uncapped commission earning potential
• We like to have fun and suspect you do too. Daily/Weekly/Monthly Contests and games are nearly constant and include cash awards, prizes etc…

Responsibilities will include:

• Provide top notch support to customers inquiring about our products
• Explain the benefits of our services
• Schedule appointments
• Retain knowledge of a variety of different campaigns to help customers determine their needs
• Call will be both inbound and outbound. No cold calling. All leads are warm or hot leads.
• Meeting and exceeding weekly and monthly goals

Who we are looking for:

• Experience in Customer Service, Sales or Inside Sales is a plus.
• Self-Motivated with a strong desire to meet and exceed goals
• Exceptional communication and listening skills
• Confident and trustworthy individuals with a desire to join a growing team
• Coachable and committed to the process of honing your craft

Benefits and Compensation:

• Competitive hourly wage + commissions
• Paid Training
• Partially Paid Medical Coverage
• Vision, Dental, Life and Short-Term Disability Insurance
• PTO Plan and Holiday Pay
• Retirement Plan with company match (401 K)

If you are driven, looking for unlimited opportunity and want to work with a company with a long history of success and growth, we want to speak with you!

Tri-State Water, Power & Air is an equal opportunity employer. We celebrate diversity and strive to foster an inclusive environment for all employees.

Pre-Employment Requirements: All candidates must pass a comprehensive criminal background check upon hire.