Customer Service Representative

Position: Remote Customer Service Representative

Type: Part Time

Location: Remote (Must be within driving distance to Orlando to pick up equipment)

Pay: 18.00 / Hr

Schedule: Monday - Friday 4:00pm - 8:00pm (20-30 hours per week)

Start: ASAP

Must-Haves:

-6 months-3+ years of Customer Service / Call center experience

-Interested and able to work in a 100% phone support role

-Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms)

-Ability to commit to schedule - Monday-Friday @ 4:00PM-8:00PM / 20-30 Hours/ Week

-Able to pass a background check

-Able to pass a drug screen including marijuana

Plusses

-Previous healthcare experience

Day-to-Day:

Insight Global is seeking a Patient Access Center Representative to join a healthcare system in Orlando, Florida. This Patient Access Center is responsible for answering calls for multiple healthcare facilities across Florida. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls acurately, complete the request or escalate the call if deemed necessary. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. This team will sit fully remote.