Urwah Admin

Insight Global

<div>
 
 Required Skills &amp; Experience
 
 
 
 
 &bull; Bachelor&rsquo;s degree in film studies, cinematography, or related field.
 
 
 &bull; 5+ years&rsquo; work experience as a video editor.
 
 
 &bull; Understanding of videography principles and techniques plus audio recording for both video and animated content
 
 
 &bull; Skilled with the Adobe Creative Cloud suite and Premiere Pro
 
 
 
 
 Nice to Have Skills &amp; Experience
 
 
 
 
 &bull; After Effects is a plus
 
 
 
 
 Job Description
 
 
 
 
 A FinTech client is looking for a Video Editor to join their creative team. You will be responsible for editing, producing and organizing a large volume of original content for social media, broadcast and nationwide events. The Video Editor must prepare engaging, succinct content for often complicated subjects and in a contemporary and timely manner.
 
 
 
 
 
 
 
 
 
 Compensation
 
 
 
 :
 
 
 
 
 $50/hr - $56/hr
 
 
 
 
 
 
 Exact compensation may vary based on several factors, including skills, experience, and education.
 
 
 
 
 
 
 Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
 
 
</div>

Video Editor

<div>
 
 
 Role Overview
 
 
 
 The Support Desk Specialist will provide first‑level IT support to internal end users in a high‑volume call center environment. This role is heavily focused on identity verification, password resets, account unlocks, and MFA support, with a strong emphasis on customer service and professionalism. Candidates should be comfortable handling frequent inbound calls and documenting all interactions accurately in a ticketing system.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Provide IT phone support including:
 </li>
 <li>
 Identity verification
 </li>
 <li>
 Network user account modifications (password resets, account unlocks)
 </li>
 <li>
 MFA credential registration and updates
 </li>
 <li>
 Level 1 support for Outlook, web browsers, and remote connectivity
 </li>
 <li>
 Handle an average call volume of ~35 calls per day
 </li>
 <li>
 Accurately document all support activity in the ticketing system
 </li>
 <li>
 Follow Level 1 Help Desk documentation and apply troubleshooting steps in real time
 </li>
 <li>
 Escalate issues as appropriate while maintaining ownership of customer experience
 </li>
 </ul>
 
 
 Expectations
 
 
 <ul>
 <li>
 Professional and effective verbal and written communication
 </li>
 <li>
 Ability to remain calm and composed in a fast‑paced, high‑volume environment
 </li>
 <li>
 Strong attention to detail (grammar, spelling, punctuation)
 </li>
 <li>
 Punctual with a high attendance record
 </li>
 <li>
 Business‑casual dress code
 </li>
 <li>
 Team‑oriented mindset
 </li>
 </ul>
 
 
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Entry Level IT Specialist

<div>
 
 Required Skills &amp; Experience
 
 
 
 
 
 High school diploma or equivalent
 
 
 Proven experience as a receptionist or in a similar front desk role.
 
 
 Excellent verbal and written communication skills.
 
 
 Strong organizational and multitasking abilities.
 
 
 Professional appearance and demeanor.
 
 
 Experience in an Office Environment
 
 
 
 
 
 Nice to Have Skills &amp; Experience
 
 
 
 
 
 Experience with office equipment (e.g., printers, scanners, phone systems).
 
 
 Familiarity in the insurance space
 
 
 
 
 
 Job Description
 
 
 
 
 
 We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities and ensure a welcoming environment for clients, visitors, and staff.
 
 
 
 
 
 Key Responsibilities:
 
 
 Greet and welcome visitors in a warm and professional manner.
 
 
 Answer and direct incoming phone calls promptly and efficiently.
 
 
 Maintain the reception area to ensure it is tidy and presentable.
 
 
 
 
 
 Compensation:
 
 
 $15/hr to $17/hr.
 
 
 Exact compensation may vary based on several factors, including skills, experience, and education.
 
 
 Employees in this role will enjoy a comprehensive benefits package starting on day one of
 
 
 employment, including options for medical, dental, and vision insurance. Eligibility to enroll in
 
 
 the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this
 
 
 role will have access to paid sick leave and other paid time off benefits as required under the
 
 
 applicable law of the worksite location.
 
</div>

Receptionist

<div>
 
 
 Job Overview
 
 
 
 We are seeking a dynamic and highly organized Office Administrator to join our team! This vital role is the heartbeat of our office operations, ensuring seamless administrative functions, efficient communication, and a welcoming environment for staff, clients, and visitors alike.
 
 
 
 
 
 This position will support the store in all administrative tasks including accounts payable, trailer tag setup, Co-op reimbursement, Warranty Registration, update inventory in our CRM. The ideal candidate will have prior automotive, powersports or equipment dealership/shop, experience. This is a Monday thru Friday 8 to 5 position that does require a background check and pre-employment drug screen as part of our drugfree workplace.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage day-to-day office operations to ensure a smooth workflow across all departments.
 </li>
 <li>
 Maintain organized filing systems, both physical and digital, to ensure quick retrieval of documents.
 </li>
 <li>
 Oversee bookkeeping tasks using Lightspeed, including invoicing, expense tracking, and basic payroll processing.
 </li>
 <li>
 Assist with human resources functions such as onboarding new employees, maintaining personnel records, and supporting employee engagement initiatives.
 </li>
 <li>
 Ensure compliance with office policies and procedures while fostering a positive organizational culture focused on communication skills and teamwork.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience in office administration or related roles with strong clerical and organizational skills.
 </li>
 <li>
 Excellent communication skills, both verbal and written, and professional phone etiquette are essential.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple priorities simultaneously in a fast-paced environment.
 </li>
 <li>
 Ability to adapt quickly to changing priorities while maintaining attention to detail.
 </li>
 <li>
 Previous experience in office management or automotive/equipment settings is a plus but not required. Experience with Lightspeed is a HUGE plus!
 </li>
 </ul>
 
 
 
 
 We&rsquo;re committed to supporting your growth through ongoing opportunities while fostering a vibrant workplace culture that values communication, teamwork, and excellence in service delivery. This paid role offers you the chance to make a meaningful impact while advancing your career in office management!
 
 
 
</div>

Office Manager

<div>
 
 
 Mostly REMOTE Customer Service Representative
 
 
 
 
 Pay:
 
 $22&ndash;$24/hour + incentive potential
 
 
 
 Location:
 
 Westfield, IN
 
 
 
 Start Date:
 
 Early May
 
 
 Schedule: H
 
 ybrid -
 
 (3 weeks REMOTE and 1 week onsite, rotating)
 
 
 
 
 
 Overview
 
 
 We are hiring multiple
 
 Customer Service Representatives
 
 to support inbound calls in a high-volume call center environment. This role is ideal for candidates with strong customer service experience, proven call center success, and long-term interest in staying in customer-facing roles.
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Prior
 
 call center or customer service
 
 experience
 </li>
 <li>
 Strong communication skills and professional phone presence
 </li>
 <li>
 Ability to stay calm, confident, and adaptable during challenging calls
 </li>
 <li>
 Experience handling escalated or upset customers
 </li>
 <li>
 Proven success working with call center metrics (AHT, QA, adherence, surveys, etc.)
 </li>
 <li>
 Stable work history with longer tenures (no consistent short-term roles)
 </li>
 </ul>
 
 
 
 
 Training &amp; Schedule
 
 <ul>
 <li>
 Mandatory 3‑week training starting in May
 </li>
 <li>
 Training attendance is required with minimal time off
 </li>
 <li>
 After training, roles follow a
 
 hybrid schedule
 
 (3 weeks REMOTE and 1 week onsite, rotating)
 </li>
 </ul>
 
 
 
 
 Compensation
 
 <ul>
 <li>
 $22.00&ndash;$24.00/hour depending on level
 </li>
 <li>
 Monthly incentive bonus potential (up to $1,000)
 </li>
 <li>
 Additional pay for bilingual Spanish speakers (post-training)
 </li>
 </ul>
 
 
 
 
 Additional Notes
 
 <ul>
 <li>
 Candidates must be comfortable with overtime and flexible scheduling
 </li>
 <li>
 This is a long-term opportunity for candidates seeking stability in customer service
 </li>
 </ul>
 
 
</div>

Customer Service Representative

<div>
 
 
 Must-Haves:
 
 
 <ul>
 <li>
 High school diploma or GED
 </li>
 <li>
 1+ year of customer support/customer service experience
 </li>
 <li>
 Strong reliability and dependability &mdash; on-time attendance and consistency are critical
 </li>
 <li>
 Comfortable working in a fast-paced, high-volume call environment
 </li>
 <li>
 Ability to remain calm and professional with unhappy or frustrated callers
 </li>
 <li>
 Willingness to follow process, including asking required verification questions
 </li>
 <li>
 Basic typing skills with the ability to multitask across systems while on calls
 </li>
 <li>
 Comfortable working at a computer for the full shift
 </li>
 <li>
 Experience with call center tools, online systems, or virtual learning environments is a plus
 </li>
 <li>
 Positive attitude and willingness to learn during training
 </li>
 </ul>
 
 
 
 
 
 Plusses:
 
 
 <ul>
 <li>
 Inbound/outbound call center experience
 </li>
 </ul>
 
 
 
 
 
 Project Overview
 
 
 
 This role supports the First Savings Bank acquisition and full system integration into First Merchants Bank, occurring in May. During this phase, all First Savings Bank customers will transition to FMB systems, products, and processes. This position plays a critical role in ensuring a smooth customer experience during that transition. The Customer Support Representative serves as a front-line contact for customers navigating changes related to the acquisition. This includes assisting with new debit cards, activation, online banking setup, login issues, and general account-related questions. This is a high-volume, computer-based call center role that requires strong attention to detail, dependability, and the ability to remain professional with frustrated or upset customers. Success in this role is driven by reliability, a positive attitude, and adherence to established procedures designed to protect both the customer and the bank.
 
</div>

Customer Care Representative

<div>
 
 
 Inventory &amp; Supply Chain Technician &ndash; Data Center Operations
 
 
 
 
 Location:
 
 North lake, IL 60164
 
 
 
 Rate:
 
 $20&ndash;$25/hour
 
 
 
 Type:
 
 Contract / Temp-to-Hire
 
 
 
 Schedule:
 
 May include weekends and holidays
 
 
 
 
 
 
 Job Description
 
 
 
 We are seeking a proactive and reliable
 
 Inventory &amp; Supply Chain Technician
 
 to support high-volume data center operations. This role is ideal for someone with a strong work ethic, a keen eye for detail, and a passion for process improvement in IT environments.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Execute assigned inventory and supply chain tasks with minimal supervision
 </li>
 <li>
 Escalate issues appropriately during high-volume or exception-based scenarios
 </li>
 <li>
 Perform inventory cycle audits, data corrections, and compliance-related activities
 </li>
 <li>
 Track and update shipping/receiving information using inventory management systems
 </li>
 <li>
 Destroy data-bearing devices (DBDs) following strict procedural guidelines
 </li>
 <li>
 Support regulatory and certification control audits as needed
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 
 1+ year
 
 experience in supply chain, inventory, or retail management within an IT environment
 </li>
 <li>
 Prior experience with inventory management systems (e.g., tracking POs, updating shipping/receiving logs)
 </li>
 <li>
 Basic proficiency in
 
 Microsoft Office
 
 (Outlook, Excel, Word)
 </li>
 <li>
 
 High school diploma
 
 or equivalent
 </li>
 <li>
 Excellent attitude, eager to learn, dependable, and proactive
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Traits
 
 
 <ul>
 <li>
 Strong attention to detail and organizational skills
 </li>
 <li>
 Comfortable working independently and escalating when necessary
 </li>
 <li>
 Reliable and punctual with a commitment to quality
 </li>
 <li>
 Thrives in fast-paced, structured environments
 </li>
 </ul>
 
 
</div>

Logistics Specialist

Join Insight Global and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.