Urwah Admin

Insight Global

<div>
 
 Please do not apply if you are not within driving distance of the job location.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Establishing scrum per the Scrum Guide by helping everyone understand scrum theory and practice
 </li>
 <li>
 Ensure the effectiveness of delivery of the scrum team by enabling the team to improve their practices continually by teaching the team to be cross-functional and self-managing.
 </li>
 <li>
 Coach the team to hold productive, positive events within their timeboxes, cause the removal of impediments, and helping the team focus on creating a usable, valuable increment that meets the team Definition of Done
 </li>
 <li>
 Teach the team to improve the transparency of their process and work product
 </li>
 <li>
 Facilitate scrum events as needed, stakeholder collaboration, and backlog refinement as requested by the Product Owner.
 </li>
 <li>
 Help the Product Owner discover new ways to refine and manage the backlog and teach them how to use empirical product planning.
 </li>
 <li>
 Help the organization to adopt empirical planning methods and work with outside groups to help them work successfully with the Scrum Team
 </li>
 <li>
 Teach stakeholders to participate in successful Sprint Review events such that everyone can see what happened during the sprint and help to improve things.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Knowledge of widely successful Agile techniques: Forecasting techniques and flow metrics, online whiteboarding, liberating structures, different methods for authoring product backlog items, ordering techniques for a backlog, pair/mob programming, various interesting retrospective techniques, stances of a servant leader, Acceptance Test Driven Development (ATDD), Test Driven Development (TDD), Continuous Integration
 </li>
 <li>
 Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
 </li>
 <li>
 Kanban, Scrum with Kanban, Scrum, Extreme Programming (XP), Lean applied to Knowledge Work
 </li>
 <li>
 Experience and knowledge working with Lean-Kanban product technology and services teams
 </li>
 <li>
 Demonstrated proficiency in facilitating team collaboration and communication
 </li>
 <li>
 Experience and comfortability in coaching and collaborating with stakeholders in a client-facing role.
 </li>
 <li>
 Scrum Guide Expertise.
 </li>
 <li>
 Demonstrated experience in training and coaching software development teams
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 5-7 years of working experience as a Scrum Master
 </li>
 <li>
 Scrum Master certification from recognized agency; PSM II and more from Scrum.org preferred
 </li>
 </ul>
 
 Kanban or equivalent certification &ndash; Kanban Management Professional (KMP) or higher (bonus)
 
</div>

Scrum Master

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Establishing scrum per the Scrum Guide by helping everyone understand scrum theory and practice.
 </li>
 <li>
 Ensure the effectiveness of delivery of the scrum team by enabling the team to improve their practices continually by teaching the team to be cross-functional and self-managing.
 </li>
 <li>
 Coach the team to hold productive, positive events within their timeboxes, cause the removal of impediments, and helping the team focus on creating a usable, valuable increment that meets the team Definition of Done
 </li>
 <li>
 Teach the team to improve the transparency of their process and work product
 </li>
 <li>
 Facilitate scrum events as needed, stakeholder collaboration, and backlog refinement as requested by the Product Owner.
 </li>
 <li>
 Help the Product Owner discover new ways to refine and manage the backlog and teach them how to use empirical product planning.
 </li>
 <li>
 Help the organization to adopt empirical planning methods and work with outside groups to help them work successfully with the Scrum Team
 </li>
 <li>
 Teach stakeholders to participate in successful Sprint Review events such that everyone can see what happened during the sprint and help to improve things.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Knowledge of widely successful Agile techniques: Forecasting techniques and flow metrics, online whiteboarding, liberating structures, different methods for authoring product backlog items, ordering techniques for a backlog, pair/mob programming, various interesting retrospective techniques, stances of a servant leader, Acceptance Test Driven Development (ATDD), Test Driven Development (TDD), Continuous Integration
 </li>
 <li>
 Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
 </li>
 <li>
 Kanban, Scrum with Kanban, Scrum, Extreme Programming (XP), Lean applied to Knowledge Work
 </li>
 <li>
 Experience and knowledge working with Lean-Kanban product technology and services teams
 </li>
 <li>
 Demonstrated proficiency in facilitating team collaboration and communication
 </li>
 <li>
 Experience and comfortability in coaching and collaborating with stakeholders in a client-facing role.
 </li>
 <li>
 Scrum Guide Expertise.
 </li>
 <li>
 Demonstrated experience in training and coaching software development teams
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 5-7 years of working experience as a Scrum Master
 </li>
 <li>
 Scrum Master certification from recognized agency; PSM II and more from Scrum.org preferred
 </li>
 <li>
 Kanban or equivalent certification &ndash; Kanban Management Professional (KMP) or higher (bonus)
 </li>
 </ul>
 
 
 
 
 
 Compensation:
 
 $120,000-$138,000/year. Exact compensation may vary based on several factors, including skills, experience, and education.
 
</div>

<div>
 
 
 Position: Scheduling Coordinator
 
 
 
 
 Openings: 8
 
 
 
 
 Location: Remote, ORL Area (1 hr radius from downtown ORL)
 
 
 
 
 Duration: 6-month c2h
 
 
 
 
 PR: $17
 
 
 
 
 Hours: M-F 4pm - 8pm
 
 
 
 
 
 
 
 
 
 
 
 
 Must Haves:
 
 
 <ul>
 <li>
 2+ years of customer service experience
 </li>
 <li>
 1+ year of call center experience
 </li>
 <li>
 Strong experience with Microsoft Products- have to pass typing test
 </li>
 <li>
 HS Diploma or GED
 </li>
 </ul>
 
 
 
 
 
 
 Plus:
 
 
 <ul>
 <li>
 Healthcare experience
 </li>
 <li>
 Scheduling, Insurance Verification, Referrals experience
 </li>
 </ul>
 
 
 
 
 
 
 Day to Day:
 
 
 
 The Scheduling Coordinator is responsible for coordinating and scheduling patient appointments through proactive outbound communication while delivering exemplary customer service aligned with Patient First Philosophy. This role ensures accurate appointment placement, clear communication of preparation instructions, and proper documentation within Epic and other scheduling systems. The Scheduling Coordinator consistently meets productivity, quality, and customer service standards while supporting efficient clinic and departmental operations.
 
 
 
 
 
 
 
 Essential Functions:
 
 
 <ul>
 <li>
 Provide accurate, department- and procedure-specific scheduling information to ensure appropriate patient preparation, correct arrival location, and scheduled arrival time.
 </li>
 <li>
 Perform primarily outbound scheduling calls to patients who have requested appointments, with the goal of successfully scheduling services in a timely and efficient manner.
 </li>
 <li>
 Demonstrate proactive customer engagement by actively listening, maintaining a caring and professional demeanor, and offering appropriate alternatives when necessary.
 </li>
 <li>
 Exhibit excellent telephone etiquette, professional verbal communication skills, and a strong team-player attitude in all interactions.
 </li>
 <li>
 Maintain a basic understanding of medical needs and screening requirements necessary to appropriately schedule patient appointments.
 </li>
 <li>
 Utilize Epic scheduling workflows and related systems to document outreach attempts, scheduling outcomes, and required follow-up in accordance with training and established procedures.
 </li>
 <li>
 Consistently review daily schedules and communicate all changes, cancellations, or updates to appropriate clinical and administrative staff.
 </li>
 <li>
 Identify customer service concerns and independently resolve issues or initiate appropriate follow-up when required.
 </li>
 <li>
 Demonstrate working knowledge of registration systems, scheduling platforms, and web-based resources.
 </li>
 <li>
 Maintain a working knowledge of ICD-9/ICD-10 and CPT codes as required for accurate scheduling and documentation.
 </li>
 <li>
 Ensure compliance with all policies, procedures, and professional appearance standards.
 </li>
 </ul>
 
 
</div>

Scheduling Coordinator

<div>
 
 
 Job Description
 
 
 
 
 
 
 A client of Insight Global is seeking a motivated brand developer and editor with demonstrated proficiency in growing reach and engagement on social accounts, while also having the ability to create/edit the short-form video content they will be distributing. This position will be approximately 50% social media brand development &amp; strategy and 50% Shorts/Reels editing, and will require the ability to transition between the creative processes for both.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 Primary:
 
 
 
 
 ● Promote Brand Identity: Establish a consistent, recognizable voice, visual style, and target audience persona across major and relevant digital channels, all aligned with AVC&rsquo;s tone of &lsquo;aspirational American history.&rsquo;
 
 
 ● Content Strategy &amp; Curation: Develop and publish high-quality viral content to grab attention and boost engagement. Lead creation of video Short/Reel products from moments at AVC events, interview shoots, and other brand-forward opportunities.
 
 
 ● Editing: Must be able to edit quality volume content, creating three high-performing vertical video Short/Reel edits per day from existing in-house media.
 
 
 ● Community Management: Actively engage with followers by responding to comments and encouraging user-generated content.
 
 
 ● Analytics and Optimization: Track performance metrics (views, watch time, retention, CTR, engagement) to iterate on content strategy and continuously improve results. Optimize edits, titles, SEO, A/B testing, etc.
 
 
 ● Platform Specialization: Understand unique position and operation of specific key platforms and cultivate content accordingly, with specific attention to YouTube, Instagram, and Facebook.
 
 
 ● Stay Updated and Collaborate: Keep up with algorithm changes and social media trends, and collaborate with the AVC team on integrating brand content and impact.
 
 
 
 
 
 
 
 Secondary:
 
 
 
 
 ● Manage brand-forward communication assets, including periodic website updates and content &amp; marketing decks.
 
 
 ● Coordinate in the development of branded merchandise and lead the implementation of online stores leveraging audiences across YouTube, Facebook, Instagram, etc.
 
 
 
 
 
 
 Qualifications:
 
 
 
 ● Bachelor&rsquo;s Degree with 3+ years of professional experience in social media brand development &amp; editing.
 
 
 ● Demonstrated interest and passion for brand development, culture, content creation, editing, and storytelling.
 
 
 ● Proven success in developing and managing social media on behalf of an organization or brand.
 
 
 ● Portfolio demonstrating proficiency in editing skills, specifically short content.
 
 
 ● Proficiency in editing in Adobe Premiere Pro, Photoshop, Illustrator, and other Adobe Creative Cloud Applications, as well as in relevant social media platforms.
 
 
 ● Willingness to go above and beyond in advance and through major AVC events and shows, most notably surrounding Memorial Day and Veterans Day.
 
 
 ● Superior communication and interpersonal skills, both in external engagement and internal team collaboration.
 
 
 ● Experience using and referring to brand style guidelines.
 
 
 
 
 
 
 Nice to Have
 
 
 
 ● Location in the Washington, DC area is preferred but not required.
 
 
 ● Strong interest in U.S. history and military history is a major bonus. Though knowledge of history is not required, enthusiasm to learn is
 
 
 ● Strong demonstrated performance with YouTube Shorts and Instagram Reels is preferred.
 
</div>

Remote Social Media Producer & Manager

<div>
 
 Insight Global is seeking a Remote Outbound Enrollment Representative for a telehealth and food care company. The goal of this company is to connect members to one on one telehealth nutrition counseling with Registered Dietitians and support them with a digital platform that includes meal planning, grocery savings, and food access resources&mdash;all designed to improve health outcomes and reduce costs. This is a free benefit offered through the members health plan. In this role, you will contact eligible individuals to educate them on the client&rsquo;s services and the benefits of meeting with a Registered Dietitian&mdash;all from the comfort of their home. You will then help schedule their first initial consultation with one of the client's Registered Dietitian's and get them excited about starting this new journey. You are the first point of contact that most people will have, so your ability to connect with people is crucial!
 
 
 
 
 You will have weekly appointment scheduling quotas that you will be required to hit, so this person needs to be comfortable working daily in a high-volume calling environment.
 
 
 
 
 The main responsibilities include:
 
 
 * Make high volume outbound calls to potential new members and explain the benefits of utilizing this free benefit through their insurance (requirement of 150+ calls per day)
 
 
 * Follow a call script without sounding like you are reading from it- making it sound like your own and be engaging on the phone
 
 
 * Hit the daily goal of getting 10-14+ new members signed up per day
 
 
 * Address any questions or concerns that members may have about tele-nutrition, and escalate any issues to the team leader, as needed
 
 
 
 
 Required Skills:
 
 <ul>
 <li>
 All candidates must have reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher (no Chromebooks allowed)
 </li>
 <li>
 Experience in a high-volume outbound calling role with the ability to make 150+ calls a day without getting burned out
 </li>
 <li>
 Prior healthcare experience- experience handling sensitive and confidential information with strong knowledge of HIPAA compliance
 </li>
 <li>
 Must be tech savvy- comfortable learning new systems and quickly navigating through multiple systems
 </li>
 <li>
 Excellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds with varying levels of technical understanding
 </li>
 <li>
 Adaptable to change - thrives in a fast-moving, start-up environment and capable of working independently while staying on task and adhering to remote policies
 </li>
 <li>
 Strong organizational and time management skills with the ability to balance multiple responsibilities and priorities without sacrificing quality
 </li>
 <li>
 Demonstrated ability to collaborate with cross‑functional teams to meet shared goals and deadlines
 </li>
 </ul>
 
 
 
 Plusses:
 
 <ul>
 <li>
 Bilingual in another language (If they are applying as a bilingual team member, they must be comfortable explaining complex details of healthcare related information)
 </li>
 <li>
 Proficient in Google Suite applications, Zoom Call Center, or Retool software
 </li>
 <li>
 Strong passion for health and wellness
 </li>
 </ul>
 
 
</div>

Remote Customer Service

<div>
 
 
 JOB DESCRIPTION:
 
 
 
 Insight Global is hiring a polished, energetic Receptionist for one of our clients. This role owns the front-of-house visitor experience, handling front-line interactions and ensuring the reception area standards reflect our client's brand and culture.
 
 
 This role is expected in the office 5 days a week (Monday through Friday) from 9 am-5 pm ET and will be stationed at the front reception desk. This in-office role supports our office operations and helps maintain a collaborative, invested environment that fosters the unique in-person culture we are proud to have.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Front Desk &amp; Guest Management- Deliver a welcoming experience for all guests in our space. Greet and check in visitors (including new hires, interview candidates, and executive guests) and notify employees of their arrival.
 </li>
 <li>
 Administrative Support- Assist with scheduling, basic data entry, and document preparation
 </li>
 <li>
 Daily Office Operations- Monitor the cleanliness and readiness of reception, core meeting rooms, and common areas (with heavy focus on areas most visited by guests)
 </li>
 <li>
 Collaboration Points- Partners with Executive Assistants to provide administrative support to our executive group, where needed, and works closely with the Office Experience Associate and Facilities Coordinator to support events and culture-building activities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 REQUIRED SKILLS AND EXPERIENCE:
 
 
 <ul>
 <li>
 High school diploma or GED
 </li>
 <li>
 Excellent verbal and written skills for handling calls, emails, and in-person interactions.
 </li>
 <li>
 Ability to multitask, prioritize tasks, manage schedules, and maintain a tidy workspace.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel), email, and familiarity with office equipment (printers, fax).
 </li>
 <li>
 Friendly, patient, empathetic, and professional demeanor, with strong customer service orientation.
 </li>
 <li>
 Crucial for accurate message-taking, data entry, and record-keeping.
 </li>
 <li>
 Resourcefulness to handle unexpected issues calmly.
 </li>
 <li>
 Punctuality, good attendance, and reliability.
 </li>
 </ul>
</div>

Receptionist

<div>
 
 
 Location:
 
 Remote (must be able to work Mountain Standard Time or Central Time)
 
 
 
 Job Type:
 
 5 month contract (may have potential to extend depending on the need)
 
 
 
 
 
 Position Summary
 
 
 
 Our client is an oil and gas services company specializing in fluid and water management solutions that support well execution and production operations across multiple U.S. basins. The company is seeking an experienced
 
 Recruiter
 
 to lead full‑cycle recruiting efforts organization‑wide. This role is ideal for a seasoned recruiter who thrives in a fast‑paced environment, understands compliance and labor regulations, and is comfortable traveling nationwide to support hiring initiatives.
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead full‑cycle recruiting, including sourcing, screening, interviewing, and hiring qualified candidates
 </li>
 <li>
 Partner with hiring managers to understand staffing needs and develop effective recruitment strategies
 </li>
 <li>
 Manage and coordinate the full pre‑employment process, including background checks, drug screens, and onboarding requirements
 </li>
 <li>
 Ensure compliance with all applicable federal, state, and local labor laws and company policies
 </li>
 <li>
 Maintain accurate and organized candidate and hiring documentation
 </li>
 <li>
 Represent our client professionally during onsite visits, hiring events, and stakeholder meetings
 </li>
 <li>
 Travel approximately 30&ndash;40% throughout the United States to support recruiting and workforce needs
 </li>
 </ul>
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 5+ years of professional recruiting experience
 </li>
 <li>
 Strong knowledge of labor laws, compliance requirements, and pre‑employment processes
 </li>
 <li>
 Ability and willingness to travel 30&ndash;40% throughout the U.S.
 </li>
 <li>
 Excellent communication, organizational, and relationship‑building skills
 </li>
 <li>
 Ability to work remotely while aligning with MST or CT business hours
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Prior recruiting experience within the oil and gas industry or related energy sectors
 </li>
 <li>
 Experience supporting both field‑based and corporate roles
 </li>
 </ul>
 
 
 
 Compensation: $35-43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
 
 
 
</div>

Part Time Recruiter

Join Insight Global and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Insight Global

About Company

Scrum Master

Scrum Master

Scheduling Coordinator

Remote Social Media Producer & Manager

Remote Customer Service

Receptionist

Part Time Recruiter