Customer Service Representative

Responsibilities include, but are not limited to the following:

Coordinate with sales team and dispatch the top priority projects on a day-to-day basis.
Monitor and coordinate jobsite delivery
Dose admixtures/additives to concrete loads.
Solicit customer feedback and build close customer relationships.
Provide verbal and written feedback to production, sales and QC staff.
Provide customers with on-the-spot solutions to urgent problems.
Assist sales staff in resolving customer complaints and questions .
Monitor performance and trouble shoot production and quality deficiencies.
Develop a good working relationship with fellow team members, driver teams, customers and KRC contracting group.
This position will require active involvement in trade and community associations .
Be actively involved in production & quality teams.
Assure all safety policies and procedures are followed to prevent any and all unsafe actions , processes and behaviors observed.
Other duties assigned as needed.

Women, minorities and veterans are encouraged to apply.

How To Apply
You may apply online at http://jobs.kniferiver.com
If unable to apply online, mail completed application to:

4055 Professional Way
Idaho Falls, ID 83402

Subject to pre-employment drug testing and background checks.

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.

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