Customer Service Representative

We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Arlington, Virginia. This role involves providing exceptional service by supporting meeting processes, documenting discussions, and ensuring accurate information is captured and organized. The ideal candidate will excel in data entry and communication, enabling smooth operations for the assigned tasks.

Responsibilities:
• Accurately transcribe meeting minutes and discussions in real time.
• Document key points and decisions made during meetings using computer-based tools.
• Perform precise data entry tasks to maintain organized and accessible records.
• Edit and refine documents to ensure clarity and professionalism.
• Collaborate effectively with team members to distribute finalized meeting minutes.
• Provide timely updates and complete required documentation by the end of each day.
• Utilize strong communication skills to liaise with stakeholders and clarify information.
• Support in-person meetings by preparing and managing necessary documentation.
• Operate computer systems efficiently to accomplish assigned tasks.
• Proven experience in customer service, including call center or order entry roles.
• Strong proficiency in typing and computer operation.
• Ability to transcribe and summarize meeting discussions accurately.
• Skilled in editing and formatting documents.
• Exceptional communication skills, both written and verbal.
• Familiarity with distributing meeting minutes and managing records.
• Comfortable working in a fast-paced environment with daily deadlines.
• Previous experience handling inbound and outbound calls is a plus.
TalentMatch ^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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