Customer Service Representative

Customer Service Representative

Join a Growing International Customer Support Team in Muscat!

Are you a people-oriented professional who enjoys helping others and solving problems?
Saubhagyam Global Services LLC is expanding its Customer Support team in Muscat, and we are looking for motivated Customer Service Representatives who are ready to build a stable, rewarding career in a fast-growing global services company.

We offer a supportive work environment, clear career growth opportunities, and competitive pay for dedicated individuals who want to grow in customer service, call center operations, and client support.

Job Responsibilities

• Handle incoming customer inquiries via phone, email, or chat
• Provide accurate information about services, accounts, or general support requests
• Resolve customer issues professionally and efficiently
• Maintain customer records and update internal systems
• Follow company guidelines and quality standards
• Escalate complex cases when needed
• Deliver excellent customer experience at all times

Requirements

• High school diploma or equivalent (Bachelor’s preferred but not required)
• Good communication skills in English (additional languages are a plus)
• Basic computer skills (email, typing, data entry)
• Positive attitude and willingness to learn
• Ability to work in shifts (if required)
• Freshers are welcome to apply

What We Offer

• Competitive monthly salary
• Performance-based incentives
• Paid training and onboarding
• Friendly and supportive team environment
• Career growth opportunities in customer service and operations
• Stable, long-term employment

About Saubhagyam Global Services LLC

Saubhagyam Global Services LLC is a professional business services company focused on delivering high-quality customer support, digital operations, and business process solutions. We work with international clients and are committed to providing reliable service, innovation, and excellent customer experiences.

Why Work With Us?

We believe in hiring motivated individuals and helping them grow. Whether you are starting your career or looking to build experience in customer support, we provide the training, structure, and opportunity for long-term success.

If you are ready to start a rewarding career in customer service, we would love to hear from you.

Pay: RO300.000 - RO650.000 per month

Work Location: In person