Customer Service Representative

Al Khebra Driving Academy is looking for a friendly and professional Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, handling inquiries, and ensuring a smooth and positive customer experience.

Responsibilities

• Greet and assist customers in person, over the phone, and via online channels
• Provide accurate information about driving courses, schedules, and fees
• Handle customer inquiries, complaints, and feedback professionally
• Manage registrations, bookings, and documentation
• Maintain customer records and update system data
• Coordinate with internal departments to ensure smooth service delivery

Requirements

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Arabic and English Speaker
• Strong communication skills in English (Arabic is a plus)
• Good computer skills and familiarity with office systems
• Customer-focused attitude with a professional appearance
• Ability to work in a fast-paced environment

Experience

• 1–2 years of experience in customer service or a similar role preferred

Key Skills

• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution
• Multitasking and time management
• Attention to detail and accuracy

Pay: QAR2,000.00 - QAR4,000.00 per month

Work Location: In person