Customer Service Representative

Come join the team here at Santa Fe Tow Service!

Candidates must exhibit excellent communication skills and work in a fast-paced environment.

Duties include but not limited to:

• Receive all initial incoming service requests and other calls, quickly within 2 rings.
• Determines correct routing of calls.
• Appropriate towing service need.
• Serve as the primary customer contact.
• Accurately record all pertinent information into Tracker software.

Skills/Qualifications:

• Strong multi-tasking ability for coordinating location of drivers with pending service calls
• Knowledge of function & capacity of all equipment dispatched
• High School Diploma or equivalent
• Knowledge of the KC metro & surrounding area, Map-reading (GPS) ability.
• Strong organizational skills, Dependability, Punctuality, & Accountability a Must!
• Solid foundation of ethical standards: Honest/Integrity
• Desire to work hard, have fun, and be team oriented.

Interested applicants must apply on Santa Fe Service’s website: http://www.santafetowservice.com/

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Lenexa, KS 66215 (Required)

Ability to Relocate:

• Lenexa, KS 66215: Relocate before starting work (Required)

Work Location: In person