Customer Service Representative (CSR)

Key Responsibilities

• Greet customers and guide them about available games and play packages.
• Assist customers in operating arcade games and gaming machines.
• Handle customer inquiries, complaints, and feedback professionally.
• Monitor gaming machines and report any technical issues to the concerned team.
• Ensure safety rules are followed in the gaming area.
• Maintain cleanliness and discipline within Playland premises.
• Prepare daily sales and activity reports using MS Word and MS Excel.
• Assist in ticketing, billing, and basic cash handling (if required).

.Requirements & Qualifications

• Minimum Bachelor’s degree.
• Fluent in English (mandatory)
• Strong verbal communication and customer handling skills.
• Prior experience in Playland / amusement center operations is required.
• Good working knowledge of MS Word and MS Excel.
• Presentable personality with professional attitude.
• Willing to work in shifts, weekends, and public holidays.

Salary & Benefits

• PKR 40,000 – 50,000 per month (depending on experience).
• One-time meal during duty hours.

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person