Customer Service Representative (CSR).

Motifz Textile Pvt. Ltd. is hiring for the position of Customer Service Representative (CSR).

Location: Akhtar Saeed Road, Ferozepur Road, Lahore
Job Type: Full-Time
Shift Timing: 1:00 PM – 10:00 PM
Salary: PKR 35,000

Key Responsibilities:

• Handle customer inquiries via phone, email, and live chat
• Respond to queries related to orders, deliveries, and services
• Resolve customer complaints in a professional manner
• Maintain a high level of customer satisfaction
• Coordinate with internal departments for issue resolution
• Meet daily and monthly performance targets
• Escalate complex issues when required

Requirements:

• Minimum Intermediate or Bachelor’s degree preferred
• Strong communication skills in English and Urdu
• Good problem-solving and customer-handling abilities
• Basic computer knowledge (MS Office, CRM systems)
• Ability to work under pressure

Experience:

• Fresh candidates are encouraged to apply
• Prior experience in customer support or call center is a plus

Note: This position is open for male candidates only.

How to Apply:
Email your CV to: hr@motifz.com.pk
WhatsApp: 0315-0149906

Work Location: In person