Customer Service Representative (CSR) – International Campaigns

B2B IT Solution is looking for motivated, confident, and customer-focused individuals to join our growing team as Customer Service Representatives. The ideal candidates will manage outbound and inbound customer interactions professionally while maintaining excellent communication standards and delivering high-quality customer service.

This is an excellent opportunity for individuals seeking long-term career growth in a professional and performance-driven environment.

Key Responsibilities

• Handle outbound and inbound calls professionally and efficiently.
• Provide accurate information and resolve customer queries effectively.
• Maintain call quality standards and achieve assigned targets.
• Update customer information and interaction details accurately in the CRM system.
• Build positive customer relationships through excellent communication skills.
• Work collaboratively with the team to achieve campaign goals and performance metrics.

Candidate Requirements

• Strong English communication and interpersonal skills.
• Previous call center or customer service experience is MUST
• Available to work from 1 pm until 10pm
• Professional attitude, punctuality, and willingness to learn.
• Ability to work under pressure and meet performance targets.

What We Offer

• Competitive salary package with attractive performance-based incentives.
• Friendly, supportive, and professional work environment.
• Career growth opportunities and internal promotions.

Office Location:
Office no. 203, Second Floor, Block 03, Time Square Commercial, Bahria Town Phase 7, Rawalpindi

Job Type: Full-time

Pay: Rs60,000.00 - Rs100,000.00 per month

Work Location: In person