Customer Service Representative - Dispatcher

We are looking to fill a position for an experienced and energetic Intermodal Dispatcher/Customer Service Representative to support our year-round operations. The position is responsible for managing and assisting the daily operations of our drivers and company owned trucks. The person must be familiar with all terminal’s operations and scheduling appointments.

Job Duties and Responsibilities:

- Complete oversight of our drivers and daily terminal operations/schedule driver routes

- Knowledge of DOT regulations and the ability to operate in compliance with these regulations as well as within company guidelines

- Coordinating rates and pricing agreements with customers and vendors

- Managing operation of steady routes; dispatching and scheduling pick-ups and deliveries

- Other duties as required

Qualifications/ Requirements:

- Minimum of 2-4 years of transportation and operations management experience in the trucking industry

- Excellent written and verbal communication skills as well as interpersonal skills

- Ability to multi-task various functions simultaneously

- Maintain positive attitude

- Have strong attention to detail

- Strong computer skills – good working knowledge of Microsoft Office Suite: Excel, Word, Outlook

Benefits:

-Competitive pay

-Paid Time Off – vacation

-Weekends off, Flexible schedule- Daytime work hours 8am-5pm

- Bonuses

-Pay: Bi-weekly

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Education:

• Associate (Required)

Experience:

• Logistics: 3 years (Required)

Ability to Commute:

• Cincinnati, OH 45246 (Required)

Ability to Relocate:

• Cincinnati, OH 45246: Relocate before starting work (Required)

Work Location: In person