Customer Service Representative - English Account

We are looking for motivated Customer Support Agents to join our growing Telecom team in New Cairo. This is an excellent opportunity for anyone with strong English skills looking to build a career in a multinational environment. No prior technical experience is required—we provide the training!

What We Offer:

• Net Salary: 18,500 EGP.
• Transportation: Provided for all employees.
• Paid Training: Comprehensive professional development from day one.
• Insurance: Full Social and Medical insurance coverage.
• Career Path: Clear opportunities for promotion and growth within a global organization.
• Culture: A vibrant, inclusive, and multinational work environment.

Requirements:

• English Level: Strong communication skills (B2–C1 proficiency).
• Education: Inclusive hiring—open to Graduates, Undergraduates, Gap Year students, and Dropouts.
• Skills: Customer-focused, patient, and good at problem-solving.
• Flexibility: Ability to work rotational shifts, including night and overnight shifts.

Responsibilities:

• Handle customer inquiries regarding telecom services with professionalism.
• Troubleshoot and resolve customer issues effectively.
• Provide a high-quality customer experience in every interaction.

Job Type: Full-time

Application Question(s):

• Are you flexible with night and overnight shifts?
• Are you Egyptian?
• Is your English level at a B2 or C1 proficiency?
• Are you a graduate?
• Are you comfortable working in an onsite setting?

Work Location: In person