Customer Service Representative — Inbound & Outbound Calls

Kickstart Your Career in Customer Support & Communication! Excellent Opportunity for Students, Freshers & Career Starters

Do you enjoy talking to people, solving problems, and staying calm under pressure?
Are you looking for a stable company where you can learn, grow, and build a real career?

If yes, then this opportunity is for you!

At ABS International, we’re hiring energetic and confident individuals for our Customer Support Representative role. Whether you're a fresh graduate, student, or someone looking to restart your career — we welcome motivated talent with strong communication skills.

WHY JOIN ABS INTERNATIONAL? 16+ Years of Industry Excellence

A trusted US-based professional services & digital marketing company with a proven track record.

Stable & Reliable Workplace

We proudly maintain a consistent payroll history and long-term employee retention.

Grow With Us

This isn’t just another job — it’s a chance to build your professional future in a growth-oriented environment.

Freshers Are Encouraged!

No experience? No problem. If you can communicate well and are eager to learn, we’ll train you.

WHAT YOU’LL DO

• Handle customer queries through calls, live chat, and email
• Provide professional and solution-focused support
• Understand customer concerns and resolve issues effectively
• Maintain accurate records in the CRM system
• Escalate complex cases when required
• Meet daily quality and performance goals
• Participate in training sessions and team meetings

WHO CAN APPLY?✔ Required Qualifications

• Intermediate / Bachelor’s degree in any field
• Good English communication skills
• Basic computer and typing skills
• Positive attitude with strong listening skills
• Ability to multitask in a fast-paced environment
• Willing to work full-time on-site

Freshers & Students Welcome!

If you’re confident in communication and eager to grow professionally, we encourage you to apply.

Preferred (Not Mandatory)

• Call center / BPO / Customer Support experience
• Live chat or email support experience
• Ability to achieve KPIs and targets
• Good English accent is a plus

COMPENSATION & BENEFITS (Salary Package)

PKR 35,000 – 60,000
(Including salary, allowances & performance incentives)

Additional Perks

• Paid training
• Monthly incentives
• Performance bonuses
• Punctuality allowance
• Annual leaves
• Fixed shift schedule
• Friendly & professional work environment
• Clear career growth opportunities

WORK DETAILS (Location)

On-site — Karachi Office

Working Days

Monday to Saturday
(Sunday Off)

Shift Timing

10:00 PM – 06:00 AM
No rotational shifts

Why This Role is Great for You

Perfect for fresh graduates looking to gain professional experience
Great communication-building opportunity
Stable income with growth potential
Professional training provided
Friendly team culture & supportive environment

APPLY NOW

Ready to turn your communication skills into a successful career?

Send your updated resume with your contact number and email address.

Applications are reviewed on a rolling basis — early applicants get priority!

Shortlisted candidates will be contacted within 3–5 business days.

We welcome applicants from all backgrounds, including:

• Fresh graduates
• University students
• Career changers
• Individuals returning to work

Your career starts here — join ABS International today!

Application Question(s):

• Are you able to work on-site at our Karachi office, full-time, six days a week? Answer with "Yes" or "No"
• Are you able to work in this shift timing 10:00 PM to 06:00 AM? Answer with "Yes" or "No"
• How will you manage your commute to our office located in Gulshan-e-Iqbal? Provide answer with "Bike", "Car", "Public Transport", "Walking distance"

Experience:

• customer service representative: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Karachi (Required)

Work Location: In person