Customer Service Representative - UAE National

About the Role

We are currently seeking a Customer Support Officer to join the team of a globally recognised fashion retail brand. The role will focus on supporting back-office customer service operations while ensuring seamless coordination between customers, stores, and internal teams.

Key Responsibilities

• Manage customer enquiries and support day-to-day service operations
• Coordinate with retail stores, logistics, and internal departments to ensure smooth communication
• Maintain accurate customer records and update relevant information
• Assist with order follow-ups, returns, exchanges, and issue resolution
• Ensure timely responses and a high standard of customer support

Requirements

• Strong communication and organisational skills
• Good knowledge of Microsoft Office and administrative processes
• Detail-oriented with a customer-first mindset
• Previous experience in customer service, administration, or support operations is an advantage

Salary Range - AED 10,000 + Nafis

Apply directly or reach out to the team at recruitment@acrosstalent.com

Application Question(s):

• Are you a UAE National with Family Book? This role is for Emirati candidates
• This is a full time role based in office, do you wish to proceed?

Work Location: In person