Customer service Representatives

Customer Service Representative (CSR)

Company: Safa Worldwide
Location: On-Site – Karachi
Job Type: Full-Time / Part-Time

Role Overview

We are an expanding team working with UK-based clients and are looking for confident, motivated individuals who are comfortable speaking English and managing international sales calls.

This role is ideal for candidates who are goal-oriented, confident on calls, and eager to grow in international sales within a professional and supportive environment.

Key Responsibilities

• Handle outbound/inbound calls with UK-based clients
• Communicate clearly and professionally in English
• Present services confidently and manage sales conversations
• Achieve assigned performance targets
• Maintain accurate call records and follow-ups

Requirements

• Strong English skills with a clear or neutral accent
• Positive, proactive mindset
• Strong communication and negotiation skills
• Good time management and reliability
• Comfortable handling international sales calls

Shifts & SalaryPart-Time (Mon–Fri)

• 2:00 PM – 8:00 PM
• OR 5:30 PM – 11:30 PM
• PKR 40,000 – 50,000 basic + commissions

Full-Time

• Mon–Fri: 2:00 PM – 11:00 PM
• Saturday: 2:00 PM – 8:00 PM (Half Day)
• PKR 55,000 – 75,000 basic + commissions

What We Offer

• Competitive incentives and performance bonuses
• Clear career advancement opportunities
• Supportive and energetic workplace
• Fixed shifts (no night or rotating schedules)

Apply Now: Send your CV to recruitment@safa-worldwide.pk

Job Type: Full-time

Pay: Rs40,000.00 - Rs75,000.00 per month

Application Question(s):

• Briefly mention the campaigns you have worked in before?
• What's your age?
• What's your residential area?
• Can you manage your own transport to DHA Ph 6 chota shahbaz commercial daily?
• Do you have OA levels background?
• Are you employed or unemloyed? (if employed, how long is your notice period)?
• Do you have ON "CALLS INTERNATIONAL SALES" experience in a call centre?
• What are you basic salary expectations? ( that is monthly fixed salary)
• What was your last salary? (basic+Commission)?

Work Location: In person