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Customer Service / Sales Support

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Customer Service / Sales Representative (Arabic Speaker - Native)

Preferred Gender: Female

Location: Dubai Industrial City (DIC)

Experience: 1+ year

Responsibilities:

  • Handle B2B customer inquiries from sales representatives and walk-in clients via phone, email, and WhatsApp
  • Process orders and coordinate with the sales team.
  • Assist customers with product details and availability.
  • Follow up on deliveries and resolve any customer issues.
  • Maintain records of customer interactions and transactions.
  • Prepare quotations, book sales orders, and ensure inventory availability.
  • Follow up on payments as per company policy.
  • Register new customers and coordinate contract creation for profile setup.
  • Track deliveries and address customer issues promptly.

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Job Type: Full-time

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