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COMPANY OVERVIEW
Integrated Assessment Certification Services LLC is a Dubai-based certification and auditing firm delivering high-quality assessment services to clients across the region. We pride ourselves on our professional approach, client-centric values, and commitment to excellence in everything we do.
JOB SUMMARY
We are seeking a responsible and well-organized Business Coordinator to support our day-to-day business operations in Dubai. The ideal candidate will coordinate between departments, handle client communications, schedule activities, follow up on business leads, and ensure smooth execution of internal processes.
KEY RESPONSIBILITIES
· Inbound & Outbound Calls
Handle both inbound and outbound calls in a professional and courteous manner to resolve client inquiries and concerns efficiently.
· Reporting
Prepare and submit daily and monthly activity reports to management.
· Lead Follow-Up & Tele-Calling
Follow up on potential incoming leads, engage in direct client interaction, and convert enquiries into confirmed business.
· Sales Closure & Target Achievement
Close sales effectively and consistently meet or exceed assigned targets.
· Customer Relationship Management
Build and maintain strong client relationships. Ensure customer satisfaction at every touchpoint.
· Business Development
Proactively identify sales opportunities and work towards improving overall conversion rates.
REQUIREMENTS
· Minimum 2 years of experience in business coordination, administration, or a related field
· Strong verbal and written communication skills in English
· Proficient in MS Word, MS Excel, and general Internet/CRM tools
· Professional phone etiquette and customer service orientation
· Proficiency in Arabic is an added advantage
· Hindi-speaking candidates are also welcome
· Candidates with a valid UAE work permit or those requiring employment visa sponsorship are both welcome to apply
· Ability to work under pressure and meet deadlines in a fast-paced environment
WHAT WE OFFER
· Competitive monthly salary of AED 2,000 – 2,500 + attractive performance-based incentives
· Employment visa sponsorship for eligible candidates
· Friendly and collaborative work environment
· Access to ongoing training and professional development programs
· Exposure to international business operations across multiple regions
· Clear career growth and advancement opportunities
Address: Al, Musalla Towers - Venture Zone Business Center, 1703B 17th Floor - Khalid Bin Al Waleed Rd - near Sharaf DG Metro Station - Dubai - United Arab Emirates
-> Post your CV in WhatsApp - +91 9080607979 - for faster review
Job Types: Full-time, Contract
Contract length: 24 months
Pay: AED2,000.00 - AED2,500.00 per month
Application Question(s):
Work Location: In person
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