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Job Purpose:
To ensure all Sales related documents (Sales Orders, SRV) are processed on timely basis.
Key Job Responsibilities include but not restricted to:
Key Performance Area 1: Customer Satisfaction
· To facilitate delivery of material to customers on time by processing Customer Orders promptly.
Key Performance Area 2: Business Performance
· Ensure all Sales Orders are processed on timely basis and with accuracy as per company policy
Key Performance Area 3: Professionalism
· Ensure all processed Customer Orders are filed & archived for easy retrieval.
· Ensure all delivered documents are upload in customer portal within two working days from date of receipt.
· To ensure Customer Orders are duly signed by authorized personnel and report discrepancies if any.
Key Performance Area 4: Leadership
· Proactively follow up with Sales Team/Head of Credit Control in case of disputable order terms and resolve the same to ensure all Customer Orders are processed on time.
· Ensure 100% all delivery documents received from the W/H are distributed to respective Sales Officer within two working days from day of receipt.
Core Competency Levels:
Competency Level 2
Leadership
Ethics
Empowerment
Open to Change
Professionalism
Career Development
Job Specific Competencies:
· Oral & Written Communication Skills
· Interpersonal skills
· Analytical Skills
Qualifications: College Diploma
Experience: 1-2 years in a similar position
Compulsory Additional Qualifications: MS Office skills
Desired Additional Qualifications: SAP – MM & SD modules
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