Customer Service Specialist (US Account)

Career Opportunity: Inbound

Customer Service Specialist

Join a Global Giant –

27K Gross ~ 20.5K Net

Are you ready to join a powerhouse of 25,000+ professionals worldwide? we are launching a massive recruitment drive for our Maadi Technical Park hub. We aren’t just looking for agents; we are scouting for the next generation of Trainers and Operations Managers

The Package: Industry-Leading Compensation

We believe in rewarding talent. Our package is designed to be one of the most competitive in the market

-- Base Salary: EGP 20,000

-- Performance Bonus (KPIs): Up to EGP 4,000

-- Overnight Allowance: EGP 3,000

Total Potential: EGP 27,000+ per month ~ EGP 20,500 Net

Additional Perks:

-- Sales account bonuses

-- Social Insurance

-- Full Medical Coverage for you and your family.

-- Global Exposure: Work for a massive international firm with a presence all over the world

-- Work-Life Balance: Enjoy Fridays and Saturdays off (Sat/Sun fixed weekend)

-- *Safety First: We provide Transportation is provided only on the way back home

-- Paid Training: Get full pay from Day 1 while you undergo our 6-week professional

development program

-- Fast-Track Growth: We are hiring aggressively to fill future leadership roles. Prove your "Ownership" and "Commitment," and move up the ladder fast

What We’re Looking For

-- Experience: 6 months to 1 year in a similar role.

-- Language: Advanced/Fluent English.

-- Education: University Graduates (Must have completed degree).

-- Availability: Ready to work shifts (starting between 3 PM and Midnight).

--Egyptian people only

Working Hours: 9 hours per day

Days Off: Saturday & Sunday.

-- Shift Details: Rotational basis.

---- Earliest Shift: 3:00 PM Cairo Time

Latest Shift: 2:00 AM (Midnight) Cairo Time.

Note: Females must be available for night shifts

Location : Maadi Technical Park, Cairo.

Ready to level up?

We know your time is valuable. To make the process as smooth and accessible as possible, the 1st interview for this position will be conducted online. Whether you're at home or on the go, we look forward to meeting you virtually

Apply Today! Once you submit the form, our team will be reaching out soon, keep your phone handy and we look forward to talking with you!

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: E£15,000.00 - E£20,500.00 per month

Work Location: In person