Customer Service Star

Job Description

• Receive and document customer applications, along with all required documents, records, and information, ensuring completeness in accordance with approved procedures.
• Review and verify all documents, records, and information related to customer transactions, ensuring accuracy and validity prior to processing.
• Issue No Objection Certificates (NOCs), health certificates, licenses, and other municipal service-related documents, and address customer requests within the scope of municipal services.
• Communicate and coordinate with relevant organizational units responsible for service delivery to expedite pending transactions and ensure timely completion within established service timelines.
• Receive customer feedback and complaints, and coordinate with relevant departments to resolve them promptly, ensuring service quality and customer satisfaction.
  
  

Qualifications

• Qualification :Bachelor’s Degree
• Major :administration sciences
• Experience : not required
  
  

Job Category

Sales and Customer Service

Advertiser

Dubai Municipality

Educational-level

Bachelor

Required Nationality

UAE Only

Monthly Salary

Unspecified

Schedule-Time

Full time

Job Posting

08/04/2026

Unposting Date

23/04/2026