Qureos

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Customer Service Supervisor

Abu Dhabi, United Arab Emirates

Role Overview:
Supervise front-of-house staff and ensure excellent customer service across box office, ushers, and concession areas.

Key Responsibilities:

  • Lead and support customer service team
  • Manage daily operations and staff schedules
  • Handle customer inquiries and complaints
  • Ensure cleanliness, safety, and service standards
  • Coordinate with management for events and promotions

Requirements:

  • 2–3 years of customer service experience (cinema/hospitality/retail preferred)
  • Supervisory or team leader background
  • Good communication skills
  • Basic computer knowledge
  • Flexible to work shifts, weekends, and holidays

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • customer service experience (cinema): 2 years (Preferred)

Language:

  • Good communication skills (Preferred)

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