Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong clerical and organizational skills, with a keen ability to manage data entry and administrative tasks while maintaining a positive attitude in a fast-paced environment. DENTAL EXPERIANCE IS REQUIRED.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or in-person, ensuring a high level of service and satisfaction.
- Perform data entry tasks accurately and efficiently, maintaining updated customer records.
- Assist with clerical duties including filing, scheduling appointments, and managing calendars.
- Collaborate with team members to resolve customer issues and provide effective solutions.
- Maintain an organized workspace to enhance productivity and efficiency.
- Communicate effectively with customers in both English and Spanish when necessary.
Skills
- Strong clerical skills with attention to detail for accurate data entry.
- Proficient in office management practices and administrative support functions.
- Excellent organizational skills to manage multiple tasks simultaneously.
- Effective calendar management abilities for scheduling appointments and meetings.
- Bilingual proficiency in Spanish is highly desirable but not mandatory.
- Strong interpersonal skills with the ability to build rapport with customers.
Join us in delivering outstanding service while growing your career in a supportive environment!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person