Customer Services Executive

Job Title: Customer Services Executive

Job Code: JPC - 5935

Location : Abu Dhabi

Experience: 5-10 Years

Education: Bachelor’s degree

Industry: Oil & Gas

Language: English

Job Description

Carries out his duties in accordance with specifications and Company policies and regulations.
Set up all Customers’ accounts (entering customer and account data from source documents within stated time limits)
Handling customer inquiries, complaints and provide appropriate solutions with time frame limits and follow up to ensure the resolution and closing customer complaints
Prepare and periodically present a management dashboard for review of customer complaint status
Follow up with the customer to ensure the invoices paid within the payment terms

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