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Customer Services Executive

Job Title: Customer Services Executive

Job Code: JPC - 5935

Location : Abu Dhabi

Experience: 5-10 Years

Education: Bachelor’s degree

Industry: Oil & Gas

Language: English

Job Description

  • Carries out his duties in accordance with specifications and Company policies and regulations.
  • Set up all Customers’ accounts (entering customer and account data from source documents within stated time limits)
  • Handling customer inquiries, complaints and provide appropriate solutions with time frame limits and follow up to ensure the resolution and closing customer complaints
  • Prepare and periodically present a management dashboard for review of customer complaint status
  • Follow up with the customer to ensure the invoices paid within the payment terms

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