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Customer Services Executive
Job Title:
Customer Services Executive
Job Code: JPC - 5935
Location : Abu Dhabi
Experience: 5-10 Years
Education: Bachelor’s degree
Industry: Oil & Gas
Language: English
Job Description
Job Code: JPC - 5935
Location : Abu Dhabi
Experience: 5-10 Years
Education: Bachelor’s degree
Industry: Oil & Gas
Language: English
Job Description
- Carries out his duties in accordance with specifications and Company policies and regulations.
- Set up all Customers’ accounts (entering customer and account data from source documents within stated time limits)
- Handling customer inquiries, complaints and provide appropriate solutions with time frame limits and follow up to ensure the resolution and closing customer complaints
- Prepare and periodically present a management dashboard for review of customer complaint status
- Follow up with the customer to ensure the invoices paid within the payment terms
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