Customer Services Officer (CSO)

We are looking for a customer-oriented service representative. A customer service Officer, or CSO, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSOs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSOs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

· Take customer calls for AFS Complaints lock and handle online queries, provide accurate, satisfactory answers to their queries and concerns

Degree: Bachelor

Experience: Min 02 years

Gender: Female / Male

Work Remotely

• No

Location: Johar Town, Lahore

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person