Customer Success Manager

Position - Customer Success Manager

Job Description

• 2-4 years of experience in managing digital campaigns
• Coordination with clients / agencies and internal teams like sales, adops, sales strategy credit control, and finance.
• To ensure completion of campaigns as per the stipulated duration, goals, targeting and other bespoke objectives of the campaigns
• To ensure revenue realisation, and invoicing is completed on monthly basis
• To ensure post evaluation of all campaigns.
• To share all required reports on time with clients / agencies and internal teams
• To keep all sales team members informed about the successful campaigns.
• Build case studies of all campaigns.
• Campaign analysis, insights, and provide intelligence to improve campaign performance.

Qualifications

• Good written and vocal communication
• Experienced with all campaign management tools like GA, Adsense, Admanager etc
• Understanding of tools like Comscore, Similarweb, Playboard etc
• Excellent with MS office, in particular with PPT and Excel.