CUSTOMER SUPPLY CHAIN ANALYST

Leclerc is a family business with 120 years of experience, tradition and know-how passed down from people with heart. Thanks to our 1,900 employees in nine plants in Canada and the United States, we are constantly innovating to exceed the expectations of both small and large appetites.

Working at Leclerc means...

• Working in a family business
• Evolving in a clean, temperate environment with the latest technology
• Starting a new job with paid and adapted training
• Benefit from a complete benefits program (drug and dental insurance, 1 week of sick leave [conditions apply], telemedicine, group RRSP with employer participation and more)
• Enjoy quality meals at low prices in the cafeteria (unlimited coffee, tea, cookies and bars)
• Enjoy free use of the sports facilities (basketball court, training room and cardio room)
• Save on our delicious products and discover exclusive novelties
• Take advantage of job security and opportunities for advancement within the company
• Integrate a rich company culture (Christmas, birthday and maternity gifts, use of the Poka platform and more)

The Customer Supply Chain Analyst plays a critical role in supporting the operational and analytical needs of the Account Sales teams. This position ensures accurate reporting, efficient communication with key stakeholders (including customers such as Walmart, LCL & Costco), and timely execution of forecasting, inventory, and replenishment tasks. The role requires strong collaboration across internal departments and external partners to maintain service levels, resolve discrepancies, and support strategic planning.

• Maintain and distribute weekly reports including: POS and OOS reports and Manage order tracking and documentation
• Customer service management, oversees PO compliance and is the conduit between Leclerc and customer (WM, LCL, Costco)

• Prepare and collaborate on weekly Inventory Status reports
• Participate in bi-weekly Touchpoint meetings (EDI/SAP)
• Prepare and analyze Scorecard Reports
• Generate and validate Instock Calculation, Store On Hand, Fillrate, and ADHOC reports

• Collaborate with Demand Planning team to update weekly Inventory Status reports

• Develop monthly forecast tools and input baseline data into SAP
• Prepare reports for customer meetings

• Bachelor’s degree in Business, Supply Chain, or related field
• 3+ years of experience in supply chain, customer service, or sales operations
• Strong analytical and reporting skills (Excel, SAP, BOBJ)
• Retail Link, LDIA & Circana experience required
• Excellent communication and stakeholder management abilities
• Detail-oriented with strong organizational skills
• Bilingual (English/French) preferred
• CPG experience is required

• Work from home in accordance with company policy
• Fast-paced, collaborative team setting

Occasional travel for customer meetings or internal workshops