Customer Supply Chain Manager

📍 New York, NY (Hybrid – 3 days onsite)

Customer Supply Chain Manager | Consumer Goods | $130,000 – $150,000 base + benefits

We are seeking a Customer Supply Chain Manager to drive forecast accuracy, S&OP execution, and customer service performance for a fast-growing CPG business. This hands-on role balances strong analytics with commercial awareness, working cross-functionally and directly with key customers.

Key Focus Areas:

• Lead demand planning and local S&OP, delivering accurate forecasts and insights.
• Manage customer service operations, ensuring high service levels and fast issue resolution.
• Partner with Sales, Marketing, Finance, and Operations to align plans and drive performance.
• Act as the main supply and service contact for North America customers.

Requirements:

• 5+ years in demand planning, forecasting, or customer supply chain (CPG).
• Proficiency in ERP/planning systems (Dynamics 365, SAP a plus).
• Strong analytical, communication, and problem-solving skills.
• Hands-on mindset, comfortable in a lean, fast-paced environment.