Customer Support

We are looking for a motivated individual who can help our company grow. We work with both transportation companies and clinics in 42 states but prior knowledge of those industries is not required. Our ideal candidate is a self-starter with excellent communication skills and attention to detail.

Job responsibilities include, but are not limited to:

• Answering phone calls, responding to chats and emails.
• Scheduling drug tests, physicals, and other occupational health services for individuals.
• Managing documents from 3rd party vendors through online portals.
• Various data entry tasks.
• Working with account managers on implementations or other operational tasks.
• Processing faxes and reconciling documents.
• Assist management with research and strategic tasks.
• Identifying areas of improvement within the CerteDrive user experience.

Responsibilities include:

• Outstanding written and verbal communication skills
• Proficiency with Microsoft products
• Detail oriented
• Ability to work in fast paced environment
• Highly motivated, ambitious, and results driven

Benefits Include:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Monthly parking pass

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person