Customer Support Agent-Bahria Town

IGET SOLUTIONS PVT LTD is looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will manage customer interactions, address inquiries, and ensure a positive experience for every client. If you enjoy helping people and resolving issues efficiently, we want to hear from you!

Key Responsibilities:

• Professionally and courteously handle customer calls.
• Respond to inquiries via phone, email, or live chat promptly.
• Provide accurate information about company services, processes, and policies.
• Resolve customer complaints and concerns while maintaining a positive experience.
• Maintain detailed and accurate records of all customer interactions.
• Follow up with customers to ensure issues are fully resolved.
• Consistently deliver professional and high-quality customer support.

Requirements:

• Strong verbal and written communication skills.
• Excellent problem-solving and active listening abilities.
• Ability to remain calm and professional under pressure.

Shift & Location:

• Timings: 5:00 PM – 2:00 AM (Night Shift)
• Location: On-site at 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town, Lahore

If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the right place for you!

Pay: Up to Rs80,000.00 per month

Work Location: In person