Position: Customer Support Executive

Experience Required: 1-3 years

Location: Naraina Vihar, Delhi-110028

Roadcast is a leading logistics automation platform empowering businesses with our AI-powered mobility management suite. We specialize in vehicle tracking, fleet management, delivery automation, and field force management solutions. With rapid growth and a strong customer base, we are expanding our sales team to drive deeper market penetration.

We are seeking a Customer Support Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.

• Handle customer calls, emails, and chats.
• Provide accurate product and service information.
• Resolve complaints efficiently.
• Document interactions and collaborate with teams.

• 1-2 years of customer service experience.
• Excellent English communication skills.
• Strong problem-solving and multitasking abilities.
• Basic computer knowledge; CRM experience is a plus.

Competitive salary and incentives.

Career growth opportunities.

Inclusive and supportive work environment.