Customer Support Executive

About Content Whale-

Welcome to Content Whale, where we redefine the content industry. With exemplary SEO

content fused with captivating visuals, we help businesses become content accelerated

entities. Experience the power of our professional approach and unleash your true potential.

Join us on the journey to content excellence.

Seeking a talented and experienced Content Strategist to develop and implement engaging

content strategies that drive brand awareness and achieve business goals. Join our team and

make a significant impact with your expertise in crafting compelling content strategies.

Job Location -

In Office- 91Springboard Lotus, MIDC Central road, Andheri(E)

Job Type -

Full Time Employee

Job Function -

Sales Department

What will you do?-

● Develop and execute content strategies aligned with our business objectives and the target

audience.

● Serve as a primary contact for clients once the initial meeting is done.

● Conduct thorough research to understand industry trends, target audience preferences,

and competitive landscape.

● Develop and execute better content strategies tailored to client needs, business goals, and

target audiences, ensuring seamless implementation from the start of the the project to finish.

● Create efficient content calendars and oversee the production and distribution of high-quality content.

● Collaborate with cross-functional teams to ensure consistent brand messaging and

cohesive content experiences.

● Utilize Excel for detailed tracking of content performance, project timelines,

reporting, and data analysis to keep clients informed and ensure successful project

delivery.

● Conduct content audits and provide recommendations for optimising content

performance.

● Monitor content performance metrics and use insights to refine strategies and improve

results.

● Stay updated with emerging content marketing trends, techniques, and best practices.

● Collect and incorporate client feedback into ongoing content projects, ensuring continuous alignment with their evolving needs and expectations.

What do we expect from you?-
● Bachelor's degree in Marketing, Communications, Journalism, or a related field.
● Proven experience as a Content Strategist or similar role.
● Strong understanding of content marketing principles and strategies.
● Strong proficiency in Excel for tracking, reporting, and analyzing content
performance.
● Excellent verbal and written communication skills, with the ability to interact directly
with clients and internal teams.
● Excellent research and analytical skills.
● Understanding of content management systems (CMS) and SEO best practices.
● Ability to manage multiple projects and meet deadlines.
● Creative thinking and problem-solving abilities.
● Strong attention to detail and quality assurance.

Company Culture -
Join a collaborative and flexible work culture that values teamwork and open communication.
We foster a collaborative environment where you'll collaborate closely with colleagues, share
knowledge, and contribute to our collective success. Enjoy work-life balance with our
flexible arrangements, accommodating personal needs while ensuring productivity. Embrace
change and be part of an agile organisation that stays ahead, contributing to continuous
improvement efforts.

Perks and Benefits -
Alternate Saturdays off
Casual Attire
Free Lunch & Snacks
Quarterly Rewards and Recognition
Performance bonus & Incentives
Health Insurance

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Health insurance

Work Location: In person